Shipping Policy for Salinaaz.com

Effective 2025

1. Order Processing Time

• Processing Days: Orders are processed from Monday to Saturday (excluding public holidays).
• Order Cut-off Time: Orders placed after 5:00 PM CET will be processed on the next business day.

2. Shipping Charges

• Free Shipping for Spain & Portugal.
• For rest of Europe, Accurate shipping charges will be displayed at checkout, as they depend on the weight, destination, and quantity of the order.

3. Delivery Timeframes

• Across Europe (Except Islands): Estimated delivery within 3-5 business days after order processing.

4. Order Tracking

• Once your order is shipped, a confirmation email with tracking details will be sent.

5. Shipping Restrictions

• We currently do not ship to islands, P.O. Boxes, or military addresses.
• We do not ship to Islands across Europe except Cyprus Islands.
• Certain remote areas may have limited delivery options; customers will be notified if their location is affected.

6. Duties and Taxes

• No customs duties will be charged for deliveries within Europe.

7. Order Modifications and Cancellations

• Orders can be modified or canceled before they enter the processing stage.
• To request changes or cancellations, contact our Customer Service Team promptly at:
  • Email: info@salinaaz.com

8. Damaged or Lost Packages

• If your package arrives damaged or is lost in transit, please contact our Customer Service Team within 7 days of the expected delivery date.
• We will work diligently to resolve the issue, which may include replacing the item or issuing a refund, depending on the circumstances.

9. Contact Information

For any questions or concerns regarding our shipping policy, please reach out to us:

• Email: info@salinaaz.com
• Mailing Address:
  Rahat Malik
  Rua Combatentes do Ultramar N 10, 4D
  2675-323 Odivelas
  Portugal

Note: This shipping policy is subject to change without prior notice. Please review periodically for any updates.